StoryTap Customer Success sets up each event end-to-end — white-label branding, capture strategy, automation and moderation — so your team can focus on the show.
No templates. No DIY. Before your doors open, StoryTap's team has already built your full branded video environment — configured to your show, your sponsors and your goals.
Your event's logos, colors, hosts and copy across every capture, share and embed.
We map the exact themes, prompts and people your show wants to spotlight.
Sponsor logos, pre-roll positions and CTAs configured before doors open.
Targets and dashboards aligned to your event goals — capture, share, reach.
Automate Plus
Remote-first.
SMS, email, QR.
Auto-edited.
AI + human.
Social, web, SEO.
Per video. Per sponsor.
On-the-floor service
Live at your event.
Booth or roaming.
Auto-edited.
Live review.
Same day.
Booth-level reach.
Every event is powered to collect videos in three distinct ways — so the story compounds before, during and after the show.
01 · Pre-event
Capture short videos from speakers, upcoming exhibitors and ticket holders about why they're excited. Drives attendance, social momentum and FOMO before the show.
02 · At the event
StoryTap masters the automation live at the event — hands-on or hands-off, depending on what you need. Set-ups range from a recorded "step and repeat" booth to fully on-the-floor "live" feel. Videos can also be captured anywhere by QR code.
03 · Post-event
Automated outreach captures testimonial videos from attendees once they're home — your post-event highlight reel and proof for next year's pitch.
Every clip captured under your event lives with your event. Use them in marketing, ticket sales, sponsor decks, social, press — forever. No per-asset licensing, no take-backs.
The platform ships with a ready-to-use participation incentive — or plug in your own (gift cards, swag drops, exclusive access, sponsor prizes). Capture rates jump the moment incentives are live.
AI takes the first look, a human does the rest. Use your moderation team or ours — nothing publishes until it's approved.
Automated review for safety, brand fit, audio quality and content policy.
Your team or ours signs off — you control what goes live, where, and when.
Sponsor logos and CTAs only appear on approved, brand-safe stories.
Every video is built to be shared — and every share is measured. The StoryTap web embed also doubles as an SEO and discovery engine.
Capture, views, shares, click-throughs and sponsor impressions tracked per video.
StoryTap embeds are indexed and rank for long-tail event and product queries.
Structured, transcribed video content surfaces in AI answers and LLM search.
We'll mock up your white-label set-up, capture strategy and sponsor inventory in a 30-minute walkthrough.